Many dealerships claim they provide a great car-shopping experience, but we guarantee one at Brown's Car Stores. If you want to know what separates Brown's from the rest of the DC-Metro area, it starts with the people. Our staff -- many of whom have been with Brown's for decades -- allows you to enjoy your experience because we emphasize helping people buy a car rather than selling them on one.
In addition to top-notch customer service, our Buy Happy philosophy includes a long list of guarantees after you leave our facility in your dream car. Find out more about what your Buy Happy experience at Brown's entails!
- Our "Buy Happy" Philosophy
- A straightforward, below-market sale price from the start.
- Pre-owned vehicles available below Kelley Blue Book prices.
- We shop our competitors so that we can offer you our Buy Happy price.
- Brown's 3-Day Exchange Policy: If you a buy a pre-owned vehicle from our dealership and you aren't satisfied with your purchase, you can bring it back within three days of delivery for an exchange.
- 3-Month/3,000-Mile Powertrain Warranty on every Brown's certified used vehicle.
- Free CARFAX report with every vehicle we sell.
- We'll buy your car even if you don't buy from us.
- 5,000 new and used vehicles for 15 top brands.
- 26 convenient locations throughout Virginia and Maryland.
- FREE annual Virginia State Safety Inspection.
- Factory-trained, ASE- and I-CAR-certified technicians, who participate in ongoing auto body repair training programs.
- FREE multi-point inspection every time you stop in for service.
- FREE written auto body repair estimate.
- Available towing services and car rental arrangements.
- A written lifetime warranty for your auto body and paint repair work for as long as you own the vehicle.
Service and Collision Center Guarantees